We offer a 30-day return and exchange policy. If you are not satisfied with your purchase or if there is a defect, you can return or exchange the product within 30 days of receiving it. Please ensure that the item is in its original condition with all parts and packaging included.
What should I do if a part of my product is missing or lost?
If any part of your product is missing or lost, we can send a replacement part within one year of your purchase. Please reach out to us with your order details and the specific part that is missing, and we will arrange for a replacement.
I lost the instruction manual for my product. Can I get a replacement?
Yes, if you've lost the instruction manual for your product, we can provide you with an electronic version. Simply contact our support team at support@coogam.com with your product details, and we will send you a digital copy of the manual.
