We aim to provide clear and reliable shipping rates based on the weight of your order. Please review the following shipping categories to understand the costs associated with your purchase.
We understand your excitement about receiving your order! If you have any questions, feel free email us at support@coogam.com.
| Shipping Method | Order Value | Shpping Rate | Process Time |
| Lightweight Shipping | 0.1 lb-2.5 lb | $3.99 | 1~2 business days |
| Standard Shipping | 2.5 lb-4 lb | $7.99 | 1~2 business days |
| Heavy Shipping | 4 lb-12 lb | $13.99 | 1~2 business days |
Where We Ship
Orders placed on COOGAM's official website can be shipped to various countries and regions:
| Shipping Area | Shipping To | Estimated Delivery Time |
| the United States | 7-14 Business Days | |
| North America | Canada | 7-16 Business Days |
| Mexico | 7-16 Business Days | |
| Europe | Germany Spain France Italy Netherlands Poland Sweden | 7-16 Business Days |
| the United Kingdom | 7-14 Business Days | |
| Asia Pacific | Australia | 7-14 Business Days |
| New Zealand | 7-14 Business Days | |
| Taiwan | 7-12 Business Days | |
| Japan, South Korea, Singapore, Malaysia, Vietnam, Indonesia, Thailand, Philippines | 7-12 Business Days |
Note: Delivering orders to remote areas would take a little longer. Please note that the delivery time depends on the address specified for the order.
Where is my package?
If you're unable to find your package, check your email or messenger for a tracking number. It may take 24-48 hours for the tracking information to update after shipment. If you still can't locate your package after checking, please email us at support@coogam.com with your order number for assistance.
How fast is Free Shipping?
Free Shipping for qualified orders typically takes 7-16 business days for delivery.
Do you ship outside of the U.S.?
Yes, we offer international shipping options, including overseas warehouses. Contact support@coogam.com for further assistance.
I made a mistake on the shipping information at checkout, how do I change that?
If you made an error in your shipping information, contact us as soon as possible. We'll do our best to update the information before the order ships out. If the order has already shipped, contact the location where you mistakenly entered the shipping information to arrange for forwarding.
